The Short Version: In case you are searching for an original gemstone or special wedding gift, Leibish & Co. provides a powerful inventory of high-quality, colourful, and conflict-free diamonds and gemstones. The family-run company has been operating online since 1998 with a personal touch which has gained recurring business from around the world. Leibish & Co. allows you purchase loose rocks or even utilize their complimentary “Design your” instrument to take your own perfect piece of precious jewelry your. With years of experience and strong artistry under the strip, Leibish & Co. is on the verge of expanding the stock to watches and other add-ons.
When Leibish Polnauer established his first web diamond business in 1998, it got nearly the full time to upload one picture and information to their internet site â but he had been a visionary which noticed potential in the fledgling arena of ecommerce. “When he views the potential in a thought, he can do everything within his power to advance with it,” mentioned Benji Margolese, Director of information Marketing for Leibish & Co.
Leibish developed a successful, family-run procedure together with partner and children providing in authority jobs. They’ve expanded a fruitful internet business with workplaces positioned across the world. Leibish & Co. is actually a leader in distinctive coloured diamonds and gems which happen to be difficult to get somewhere else. Their diamonds may conflict-free, which is an important factor for a lot of consumers.
“individuals come to you because they look for anything a little different, one thing a bit more unique than everyone else provides,” Benji stated.
While Leibish & Co. provides top-quality standard diamonds, the organization specializes in colorful, distinctive jewellery. Whenever requested the reason why the business provides such increased buyer return rate, Benji quickly pinpoints the reason why.
“its a mix of exceptional services and products, great solution, and jewelry crafted into greatest levels of excellence,” the guy stated. “The jewellery we make is not your daily, mass-produced types of item. Each piece is custom-made to perfectly fit the diamond or gemstone plumped for of the client.”
A household Affair With Personal Service
Leibish & Co. is actually a genuine family members company, with Leibish’s friends playing key roles inside the organization.
Leibish functions as creator and chairman on the business, while their girlfriend, Rosi, may be the company’ Activities management. Their particular oldest child, Chavi, functions as the Lead Jewelry Designer â which will be an enormous duty since custom jewelry makes up a lot more than 50per cent from the company’s company, Benji said.
Leibish’s oldest son, Yossi, could be the CEO of Leibish & Co. Another boy, Shmulik, who’s a graduate associated with the Gemological Institute of The united states, is the Chief Diamond Buyer the organization. “Shmulik is, genuinely, certainly one of most gifted tone diamond experts in the,” Benji mentioned.
Leibish’s son Itzik will be the company’s COO and runs the nyc office on Fifth Avenue. Yoni, that is the youngest of Leibish’s five children, could be the business’s CFO.
“among the longtime people in the group, I am able to let you know that, even though there isn’t any relationship, they start thinking about myself, and others, part of their loved ones,” Benji stated. “We bring our very own knowledge for the business, but collaborate to constantly grow the company.”
Customers are additionally addressed like family members at Leibish & Co., in which the company invests fuel into personal solution and product sales. “If you have ever dealt with one certain broker, for instance, that is the exact same individual you can expect to constantly deal with, regardless of what you might be calling or writing within,” Benji said. “We don’t rely on moving clients around to various departments if they have a question or certain issue they want to deal with.”
Consumers result from throughout the World
Leibish features several different types of customers: you can find consumers, whom largely shop through internet site, retailers, and people inside the trade business, exactly who typically visit the organizations major offices in New York, Israel, and Hong-Kong.
Many Leibish & Co.’s clients are from the United States. The subsequent best market is actually Canada, accompanied by the United Kingdom, Australian Continent, Hong-Kong, in addition to remainder of European countries.
Clients at every phase of existence shop at Leibish & Co., though nearly all are within ages of 35 and 54, Benji mentioned. Moreover, the organization garners more or less 300,000 website check outs monthly â and keeps nearly all of their customers finding its way back.
“With over a 70percent return customer score, we continue to be being among the most well-known businesses in our market,” he said.
Colourful Diamonds & Gemstones With a “Design Your Own” Option
Leibish & Co. stocks top-quality jewellery, and keeps inventory freedom, particularly for on the web consumers, Benji mentioned. The company offers numerous free expensive diamonds and valuable gemstones, but the key goods are customized jewelry designs.
“We hold a large number of multicolor diamond and gem jewellery, with some associated with rarest tones ever before viewed,” he said. “Our company is recognized well by the bread-and-butter items â yellowish diamond and red diamond engagement bands. However, we offer diamonds of almost every shade, and precious gems â such as sapphires, emeralds, and rubies. We offer jewellery constructed with colorless expensive diamonds, as well, but our knowledge is in the world of tone.”
For customers who possess anything in mind and want help making it a real possibility, Leibish & Co. offers a “Design a” jewellery tool, which Benji mentioned is actually its preferred product.
“Naturally, while looking for a special piece, people typically want particular rocks and establishing designs they have currently fallen deeply in love with,” the guy mentioned. The “Design your” tool allows customers to create an item utilizing the material, setting, and metal regarding choice.
“It allows these to bring their own desires to life â with your knowledge in workmanship,” Benji told you.
Add-ons & brand-new using the internet Tools in Store for Leibish & Co.
because it seems toward tomorrow, Leibish & Co. is actually gradually changing toward higher-ticket things and item assortment. The company seems comfy branching over to new products considering the dedication and love it pertains to most appropriate its current creations.
“we’ve talked about presenting numerous add-ons â like luxury watches, bags, as well as pencils,” Benji mentioned. “But we made a decision to hold back until we initial perfected our very own primary distinctive line of item, and that is expensive jewelry.”
Leibish & Co. is researching ways to continue mastering its popular internet site, too. One way it plans to enhance its on line experience is through adding enhanced truth features, that may provide digital customers more of an in-store knowledge.
As a business along with its sources in colorful diamonds and e-commerce, Leibish & Co. will continue to innovate in a normal industry which views modification as exclusion, not the rule.